All Light Blue products are warranted against manufacturing defects in materials and workmanship from the date of retail purchase of the product, subject to the limitations detailed below. Every Light Blue frame, component, and apparel has a useful product life cycle. The length of that useful product life cycle will vary depending on the construction and the materials of the product, maintenance and care the product receives, and the amount and type of use the product is subjected to over its life.
Your bike has an intended level of use as defined by the ASTM Riding Condition Classification Chart. Failure to adhere to the use cases identified in this chart will void your warranty. Save your dated receipt for proof of purchase.
NOTE: All warranty periods below apply to original owner only
The Light Blue does not guarantee the compatibility of original components with a warranty replacement frame. The Light Blue is not responsible for parts or labour required to remove and/or refit and re-adjust the product within the bicycle assembly, including wheel rebuilds.
The Light Blue cannot guarantee a colour match to the original frame, component, or apparel in the event of a replacement.
Damage due to improper assembly or follow-up maintenance or lack of skill, competence or experience of the user or assembler.
Bicycles that were not assembled, serviced PDI by an authorised Light Blue dealer.
Products that have been modified, neglected, used in competition, or for commercial purposes such as rental, courier, police, security, etc, misused or abused, involved in accidents or anything other than normal use.
Installation of components, parts, or accessories not originally intended for use with or compatible with Light Blue frames and components.
The Light Blue bicycles, frames, components or soft goods purchased from an unauthorised dealer.
Sand blasting, sanding, grinding, wire brushing, filing, welding, brazing, drilled holes, anodising, refinishing, powder coating, or chrome plating the bicycle, frame, or component will void the warranty.
Internal rust perforation on all steel frames.
Wear, scratches, chips and cracks to paint, finish, or coating on all Light Blue frames and components.
Bent or broken derailleur hangers.
Labour required to remove and/or refit and re-adjust the product within the bicycle assembly, including wheel rebuilds.
Damage to carbon fibre caused by any carbon assembly paste.
Normal wear and tear.
This limited warranty is expressly limited to the repair or replacement of a defective product, at the option of The Light Blue and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Light Blue product and is not transferable. This warranty applies only to Light Blue products purchased through an authorised dealer or distributor. In no event shall The Light Blue be liable for any loss, inconvenience or damage, whether direct, incidental, consequential, or otherwise resulting from breach of any express or implied warranty or condition of merchantability, fitness for a particular purpose, or otherwise with respect to our products except as set forth herein. This warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place. This warranty does not affect your statutory rights.
TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Proof of purchase is required before a warranty claim is processed. The Light Blue therefore strongly encourages warranty registration at www.thelightblue.co.uk. Failure to register will not affect consumer rights under the limited warranty stated above, so long as the consumer can show in a reasonable manner proof of original ownership and the date the Light Blue product was purchased.
If you have any questions contact info@thelightblue.co.uk